Canon 500D enquiry comparison

Enquiring about the Canon 500D in the UK:
I'm afraid we do not quite have stock at the moment, because it has been discontinued. But perhaps we can interest you in a tube extender, or some other close up lens?

Enquiring about the Canon 500D in Singapore:
This lens... we don't have it, Canon discontinued it. But we sell Hoya close up filters (lens), but its single element, not double.

Enquiring about the Canon 500D in Malaysia:
Huh? 500D? Do you mean 400D? Don't have that camera... *Checks database/ stock/ internet* Close up lens? What is that? Don't have.